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Improving Engagement with Multi-Channel Service

Cover

Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not just open up their service infrastructures to accommodate new channels, but also empower their teams to deliver an effective and consistent experience regardless of the channel selected by the customer. This document will highlight the key business capabilities that support a Best-in-Class customer engagement strategy.

 

Vendor:
LogMeIn, Inc.
Posted:
27 Feb 2014
Published:
27 Feb 2014
Format:
PDF
Type:
White Paper
Language:
English

This resource is no longer available.