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Social Software Selection: Twenty Vendor Offerings Compared
With its in-depth guidance and independent third-party vendor evaluations, Gartner's Magic Quadrant market assessment can assist your organization in implementing an effective social business software solution.
The full report covers 20 vendors, with specific information on their ability to execute and their vision for the future.
The paper will delve into the follow categories for each of the 20 vendors:
- Overall Viability
- Sales Execution/Pricing
- Market Responsiveness
- Marketing Execution
- Customer Service
- Market Understanding
- Sales & Marketing Strategy