sponsored by Hewlett-Packard Company
Premiered:  Feb 11, 2014
Format:  Multimedia
Type:  Webcast
Language:  English

The ever-increasing volume, variety, and velocity of big data can bring big benefits to the service desk – if properly leveraged.

Check out this fascinating webcast in which you will discover 3 steps to using big data to your service desk’s advantage, an information strategy, and specific examples of how big data can be used in the service desk environment.

Business Intelligence | IT Management | IT Service Management | ITIL

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