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Big Data Means Big Benefits For the Service Desk

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The ever-increasing volume, variety, and velocity of big data can bring big benefits to the service desk – if properly leveraged.

Check out this fascinating webcast in which you will discover 3 steps to using big data to your service desk’s advantage, an information strategy, and specific examples of how big data can be used in the service desk environment.

Vendor:
Hewlett-Packard Company
Premiered:
Feb 11, 2014
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.