sponsored by Hewlett-Packard Company
Premiered:  Feb 11, 2014
Format:  Multimedia
Type:  Webcast
Language:  English
ABSTRACT:

The ever-increasing volume, variety, and velocity of big data can bring big benefits to the service desk – if properly leveraged.

Check out this fascinating webcast in which you will discover 3 steps to using big data to your service desk’s advantage, an information strategy, and specific examples of how big data can be used in the service desk environment.






BROWSE RELATED WEBCASTS
Business Intelligence | IT Management | IT Service Management | ITIL

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