Airports are spending a larger slice of their revenues on technology as they look to improve the passenger experience and meet the expected demand for air travel.
Airport IT spending has grown at a compounded annual growth rate (CAGR) of 12% since 2010 this major study from SITA reveals.
IT spending is outstrippting evenue growth
Improving passenger experience is the most important driver of IT investment
Airports are extending self-service. Kiosks are a critical enabler
95% of Airports are investing in mobile applications
Airports are turning to business intelligence to improve revenues
Airport priorities in China
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SITA is the world's leading specialist in air transport communications and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the world’s most extensive network, which forms the communications backbone of the global air transport industry.
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