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Three ways service management can connect the business with IT

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It's no secret that many organizations suffer from a huge gap between business and IT departments. If yours is one of them, don't lose hope -- IT service management can help bridge that gap by:

  • Leveraging big data
  • Enabling social insight
  • Proactively and socially delivering knowledge

Watch this comprehensive webcast to explore in detail how to achieve each of those three objectives, as well as how to improve quality of IT services and gain competitive advantage. Also, discover an adoption readiness tool to help you measure user adoption of IT services and software.

Vendor:
Hewlett-Packard Company
Premiered:
Feb 5, 2014
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.