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RJR Technology Success Story: Winning the Internet Lead Race

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RJR Technology, a business management technology company, was looking for a cloud-based automatic dialing system to integrate with their clients' business software, in order to provide a low risk, effective alternative to on-premise call centers.

View this brief case to learn about the cloud-based predictive dialer that RJR implemented, and how easily it integrates with the clients' existing customer relationship management (CRM) systems. Discover the benefits RJR and their clients experience as a result of this strategy, including:

  • Greater scalability
  • Increased conversion rates
  • Improved training for agents
  • And more
Vendor:
Five9
Posted:
10 Feb 2014
Published:
10 Feb 2014
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English

This resource is no longer available.