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NexRep Success Story: Partners in the Cloud

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NexRep, a sales-driven call center is a frontrunner in the world of virtualized call centers with work-from-home agents. To be successful, NexRep must be able to maximize agent expertise, time, and performance. To do this, they need a set of robust contact center tools to empower their agents.

View this brief case study to learn about the virtual call center technology NexRep leverages to support and grow its virtual workforce. Discover how this cloud-based call center suite supports inbound and outbound calling, call routing, and recording to result in benefits such as:

  • Increased call revenue
  • Condensed training time and faster onboarding
  • Security and dependability
  • And more
Vendor:
Five9
Posted:
10 Feb 2014
Published:
31 Aug 2013
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English

This resource is no longer available.