sponsored by Hewlett-Packard Limited
Premiered:  Oct 22, 2013
Format:  Video
Type:  Webcast
Language:  English

With the ever-evolving IT landscape shifting towards mobility, customer experience management (CEM) is a top task for IT departments and businesses. Where CEM used to be a face-to-face interaction, it has now become a more digital experience.

This brief video highlights some best practices when it comes to CEM strategies and how you can make your customer feel like a person, not just a number online. 

Watch now and learn how improved CEM strategies can enhance your business. 

CRM | CRM Services | Customer Data Management | Customer Service | Mobile CRM | Mobile Device Management

View All Resources sponsored by Hewlett-Packard Limited

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement