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Helping Clients Develop Best in Class End-to-End Experience for their Customers

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With the ever-evolving IT landscape shifting towards mobility, customer experience management (CEM) is a top task for IT departments and businesses. Where CEM used to be a face-to-face interaction, it has now become a more digital experience.

This brief video highlights some best practices when it comes to CEM strategies and how you can make your customer feel like a person, not just a number online. 

Watch now and learn how improved CEM strategies can enhance your business. 

Vendor:
Hewlett-Packard Enterprise
Premiered:
Oct 22, 2013
Format:
Video
Type:
Webcast
Language:
English

This resource is no longer available.