sponsored by Hewlett-Packard Limited
Premiered:  Oct 22, 2013
Format:  Video
Type:  Webcast
Language:  English
ABSTRACT:

With the ever-evolving IT landscape shifting towards mobility, customer experience management (CEM) is a top task for IT departments and businesses. Where CEM used to be a face-to-face interaction, it has now become a more digital experience.

This brief video highlights some best practices when it comes to CEM strategies and how you can make your customer feel like a person, not just a number online. 

Watch now and learn how improved CEM strategies can enhance your business. 






BROWSE RELATED WEBCASTS
CRM | CRM Services | Customer Data Management | Customer Service | Mobile CRM | Mobile Device Management

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