sponsored by Hewlett-Packard Limited
Posted:  10 Feb 2014
Published:  31 Dec 2013
Format:  PDF
Length:  10  Page(s)
Type:  Analyst Report
Language:  English

Today’s empowered customers expect a higher degree of service – and if your organization can’t give them what they’re after, someone else can.

So which strategies can help you to engage customers effectively, across all channels?

This Forrester Consulting report reveals the findings of a study of 159 managers and business decision-makers regarding their customer engagement strategies. Read on now to discover:

  • How customer engagement drives revenue
  • Technology and tactics fueling engagement success
  • Key recommendations for moving forward
  • And more

Content Management | CRM | CRM Best Practices | CRM Services | CRM Software | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Support Software | Marketing

View All Resources sponsored by Hewlett-Packard Limited

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