E-Guide: The Importance of IT Service Management Today
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IT services are the building blocks of any successful IT Service Management (ITSM) strategy. But how do you choose the right services to manage and develop?

Find out in this expert e-guide, where you'll learn about the importance of building a successful ITSM strategy from two different expert perspectives and how to adapt ITSM with today’s changing technologies. Discover best practices for developing an IT service catalog while avoiding IT service-provider quality issues,

Also, discover an essential list of "ingredients" that should be in every service, to ensure all your IT services exceed user expectations.

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