What can go wrong with counterfeit parts : What unauthorized support providers don't tell you - Government Finance customer

What can go wrong with counterfeit parts : What unauthorized support providers don't tell you - Government Finance customer

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One organization was experiencing several disk drive failures, causing the loss of an entire month of customer data and damaging their business reputation. Once HP took over the contract from the USP the organization had  been working with and attempted to solve their problem, it was discovered that the drives were not genuine HP parts.

Read through this concise case study to find out how HP resolved the issue.

Vendor:
Hewlett-Packard Company
Posted:
24 Jan 2014
Published:
30 Nov 2013
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English
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