sponsored by Hewlett-Packard Company
Posted:  24 Jan 2014
Published:  30 Nov 2013
Format:  PDF
Length:  2  Page(s)
Type:  Case Study
Language:  English
ABSTRACT:

HP discovered that one organization’s system had several hardware faults, but instead of paying HP to fix the system, they decided to have the USP try to do it. After spending several days solving the problems, they believed it was ready for HP to recertify. However, one of the certification tests failed, and the USP was unable to fix the issue.

Read through this concise case study to find out how HP fixed their system. 

 






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