Some organizations are turning to Unauthorized Support Providers (USPs) to cut costs. Though this strategy may help you save money in the short term, the risks of USPs can end up costing you in a big way.
This case study describes what can go wrong with firmware updates when relying on USPs, and reveals how this strategy led the way for disaster in one real-world organization.
Also inside, find an approach for resolving complex hardware issues and enabling access to the latest firmware, patches, and updates quickly and easily – read on to get started.
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