sponsored by Hewlett-Packard Company
Posted:  23 Jan 2014
Published:  04 Apr 2013
Format:  PDF
Length:  6  Page(s)
Type:  White Paper
Language:  English

Technology has given today’s customers more of a voice, empowering them to have a direct impact on the present and future market. As their demands continue to increase, using the same homogenous approach to customer engagement is going to put you  at a serious competitive disadvantage.

Retailers need to deliver optimum customer experiences across all channels in order to achieve full customer loyalty. In this white paper, discover a solution that harnesses information from Web, contact centers, social media, and mobile sites and turns it into actionable intelligence. Featured benefits include:

  • Personalized and meaningful customer experiences Increased customer satisfaction with real-time analytics
  • Consistent content delivery through all channels based on user preferences
  • And much more.

Business Intelligence | CRM | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | eCommerce | Social Networking | User Experience

View All Resources sponsored by Hewlett-Packard Company

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