Targeted Customer Experiences Across All Channels

Targeted Customer Experiences Across All Channels

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Technology has given today’s customers more of a voice, empowering them to have a direct impact on the present and future market. As their demands continue to increase, using the same homogenous approach to customer engagement is going to put you  at a serious competitive disadvantage.

Retailers need to deliver optimum customer experiences across all channels in order to achieve full customer loyalty. In this white paper, discover a solution that harnesses information from Web, contact centers, social media, and mobile sites and turns it into actionable intelligence. Featured benefits include:

  • Personalized and meaningful customer experiences Increased customer satisfaction with real-time analytics
  • Consistent content delivery through all channels based on user preferences
  • And much more.
Vendor:
Hewlett-Packard Company
Posted:
23 Jan 2014
Published
04 Apr 2013
Format:
PDF
Length:
6 Page(s)
Type:
White Paper
Language:
English
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