10 Metrics Every IT Solutions Provider Should Be Tracking

10 Metrics Every IT Solutions Provider Should Be Tracking

Cover

The ability to receive and analyze data for businesses is to increase reliability and performance. IT departments should be tracking a wide set of data in order to improve efficiency and overall performance and profitability.

This guide explores 10 key metrics that IT solutions providers should be tracking. Read now for more information on these metrics, including:

  • First response and resolution performance
  • Billable vs. non-billable time
  • Client satisfaction
  • And more
Vendor:
Autotask Corporation
Posted:
22 Jan 2014
Published:
22 Jan 2014
Format:
PDF
Length:
2 Page(s)
Type:
White Paper
Language:
English
Already a Bitpipe member? Login here

Download this White Paper!

By submitting your personal information, you agree to receive emails regarding relevant products and special offers from TechTarget and its partners. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.