Transforming IT Processes  and Culture to Assure Service

Transforming IT Processes  and Culture to Assure Service


Delivering high quality services and applications relies on the ability of IT professionals to keep networks running smoothly with effective monitoring and management strategies. Up to 54% of network application service problems are reported by end-users before IT staff knows about them. To maintain optimal end-user experience, you must recognize and solve network problems quickly.

This guide explores ways to improve IT operational efficiency and assure service quality for your end-users. Read now and learn more about:

  • Closing the IT operations-business gap
  • Service operations management
  • Real-time visualization
  • And more
CA Technologies.
24 Jan 2014
30 Nov 2011
5 Page(s)
White Paper
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