Telephony as a service has changed drastically over the past ten years.
The telephone network was originally designed to transport voice calls, but as the market demanded more, it was enhanced to deliver a broader range of supplementary services. Now, the introduction of Voice over IP (VoIP) has enhanced and broadened the range of services provided, and in order to achieve the performance users expect, you need a tool that can meet the demands being placed on the network.
This exclusive paper discusses a signaling protocol designed to set up communication sessions in an IP network, making telephony a Web application. Read on to learn how this can unify voice, video, audio, and image transfer to improve efficiency.