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The P&L of IT Operations Management Software - The Desire for Perfection vs. The Business Return

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IT service management (ITSM) software is a necessary component of successful IT management, but choosing an ITSM vendor and dealing with customization can be a huge pain. Should the business support IT in customizing this software to fit its needs, despite the complexity and cost?

Access this non-technical white paper to explore whether or not to customize IT operations management software from a financial and commercial perspective.

Discover the difference between "customization" and "configuration" and learn how codeless programming can help you achieve business benefits without the high price tag or strenuous effort.

Vendor:
EasyVista
Posted:
08 Jan 2014
Published:
08 Jan 2014
Format:
PDF
Length:
7 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.