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ITIL Simplified - Avoiding common ITIL Adoption Mistakes
IT infrastructure library (ITIL) has been around for over 30 years, yet many companies still struggle with the initial stages. While it provides helpful guidelines to IT organizations, it's no use to you if the confusion of implementation outweighs the promised benefits.
If you're just starting out with ITIL, you may be wondering: What processes should I implement? How will I measure ROI? How long will implementation take?
Find out in this helpful paper, where you'll not only get a comprehensive definition of ITIL, but also an overview of common questions that arise when implementing ITIL and how to avoid frequently-made mistakes when following the framework.