Every business wants their customer/end-user experience to be the best it can be. But to do that, you need to go beyond device monitoring and ensuring component uptime -- you need to develop a more customer-centric, service-oriented way of thinking.
In this brief video, get an overview of how to move beyond component uptime to ensure a consistent quality of end-user experience, even as the complexity of IT environments continues to grow.
Learn why traditional approaches to availability management just don't cut it, and learn how business service reliability is a new way to comprehensively ensure top-notch user experience.
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