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Customer Experience: Empowering People. Powering Brands. With Oracle Sales Solutions.
Did you know that 53 percent of B2B customer loyalty is driven by the sales experience? And, in the Age of the customer, customers have more choices, higher expectations, and more influence.
This executive strategy brief explores customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.