sponsored by Oracle Corporation
Posted:  06 Jan 2014
Published:  25 Aug 2012
Format:  PDF
Length:  9  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

Did you know that 53 percent of B2B customer loyalty is driven by the sales experience? And, in the Age of the customer, customers have more choices, higher expectations, and more influence.

This executive strategy brief explores customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.






BROWSE RELATED RESOURCES
CRM | CRM Best Practices | Customer Loyalty | Customer Retention | Customer Satisfaction | Sales

View All Resources sponsored by Oracle Corporation

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