sponsored by Hewlett-Packard Limited
Premiered:  Nov 12, 2013
Format:  Multimedia
Type:  Webcast
Language:  English
ABSTRACT:

In retail banking and other industries, all eyes are turning to the value of customer experience – but trying to offer the right services at the right times can feel a lot like jumping through hoops. How can you improve customer experiences and drive business success?

This on-demand webcast homes in on customer-centricity, and offers key insights to help you take control of the customer experience. Tune in now to learn more about:

  • Challenges of moving toward customer-centricity
  • Balancing budgets, compliance and customer experience
  • The value of multi-channel experiences
  • And more





BROWSE RELATED WEBCASTS
Banking Industry | Channel Management | CRM | CRM Best Practices | CRM Services | CRM Software | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Customer Support Software | Mobile CRM | Multichannel Multipoint Distribution Services

View All Resources sponsored by Hewlett-Packard Limited

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