Taking control of the customer experience in retail banking

Taking control of the customer experience in retail banking

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In retail banking and other industries, all eyes are turning to the value of customer experience – but trying to offer the right services at the right times can feel a lot like jumping through hoops. How can you improve customer experiences and drive business success?

This on-demand webcast homes in on customer-centricity, and offers key insights to help you take control of the customer experience. Tune in now to learn more about:

  • Challenges of moving toward customer-centricity
  • Balancing budgets, compliance and customer experience
  • The value of multi-channel experiences
  • And more
Vendor:
Hewlett-Packard Limited
Premiered:
Nov 12, 2013
Format:
Multimedia
Type:
Webcast
Language:
English
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