sponsored by Hewlett-Packard Limited
Posted:  20 Dec 2013
Published:  20 Dec 2013
Format:  PDF
Length:  12  Page(s)
Type:  White Paper
Language:  English

Your approach to customer interaction could mean the difference between business success and failure – but just what are today’s leading organizations doing to fuel better customer experiences?

This white paper reveals the results of a survey centered around customer interaction in the banking industry, with 103 responses coming from 52 different European retail financial groups. Inside, learn about the key forces impacting customer satisfaction, including:

  • Multi-channel experiences
  • Mobile banking services
  • Big data and business intelligence
  • And more

Banking Industry | CRM | CRM Best Practices | CRM Services | CRM Software | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Support Software | Mobile CRM

View All Resources sponsored by Hewlett-Packard Limited

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