Moving from the back office to the front lines
CIO insights from the Global C-suite Study
This report from IBM delves deeply into the views of 1,656 CIOs interviewed on what they are doing to help their enterprises become more “customer-activated.”
The research shows that during the past few years, the role of the CIO has shift to each end of the spectrum. The number of CIOs with a mandate to provide basic IT services has increased, as has the number with a mandate to pioneer and engineer innovation.
While some CIOs remain confined to their traditional domains, a growing number are seizing the opportunity to take on a far bigger role on the front lines of the business.
- How CIOS view the world
- Enabling the enterprise vision
- Engaging with digitally enfranchised customers
- Taking action
- Boost collaboration
- The Future of the CIO
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