sponsored by Red Hat
Posted:  05 Dec 2013
Published:  31 Mar 2013
Format:  PDF
Length:  12  Page(s)
Type:  Analyst Report
Language:  English
ABSTRACT:

Businesses are always working to deliver more innovative services to customers, and to increase the effectiveness of processes that enable customers to interact smoothly with their company. As a result, integration is no longer just a point-to-point effort, and it's shifting towards a more "intelligent" design.

View this IDC report to learn more about customer-centric "intelligent" integration, and how it enables you to support increasingly complex, heterogeneous IT environments. Also, discover six keys to building intelligence into your integration efforts, including:

  • Design for the desired business outcome
  • Design to support decision making
  • Design to deliver information to any device





BROWSE RELATED RESOURCES
Application Integration | Data Integration | IT Infrastructure | IT Service Management | SOA | Systems Integration

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