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IDC: The Intelligent Integrated Enterprise Advantage
Businesses are always working to deliver more innovative services to customers, and to increase the effectiveness of processes that enable customers to interact smoothly with their company. As a result, integration is no longer just a point-to-point effort, and it's shifting towards a more "intelligent" design.
View this IDC report to learn more about customer-centric "intelligent" integration, and how it enables you to support increasingly complex, heterogeneous IT environments. Also, discover six keys to building intelligence into your integration efforts, including:
- Design for the desired business outcome
- Design to support decision making
- Design to deliver information to any device