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Become Agile - HP Service Manager – Increasing the Value of Service Lifecycle Management
At many organizations these days the IT staff feel overburdened, end users are dissatisfied with their service and the higher ups don’t see the department driving value to the business because of traditional IT methodologies that just cannot keep up with modern demands.
To compensate IT must adopt a service-centric approach where services become products that can be assigned a specific monetary value and can be delivered to employees.
Continue on to this exclusive whitepaper to find out more about this new plan and understand service lifecycle management, how it relates to ITIL and more!