sponsored by ServiceNow
Posted:  26 Nov 2013
Published:  26 Nov 2013
Format:  PDF
Length:  7  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

IT can come off as a liability that needs constant management in many cases because it is difficult to articulate its business value. But now, with cloud computing taking hold, IT has a much more direct path to the customers which makes their value more evident.

As such, it is important that IT professionals look at the cloud from a customer-centric perspective so they can provide the type of experience their clients want and demand.

Continue on to this exclusive whitepaper to find out about the value of self-service cloud provisioning and how it can help you manage both the public and private clouds in terms of:

  • Customer expectations
  • Critical success factors
  • Key implementation metrics
  • And more!





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