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Show the Value of IT with a Comprehensive Service Catalogue

Cover

Decision makers are usually fairly skeptical about investing in IT because they don’t understand the value that leveraging ITSM and following ITIL best practices can bring to your organization.

CIOs have to change this perception by creating a top notch service catalogue that emphasizes how IT can deliver business services that will increase customer satisfaction, standardization and consistency while providing visibility across the organization.

Continue on to this informative white paper now to learn more about the importance of an effective service catalogue, including insights on:

  • Establishing a foundation for service management
  • Defining customer-focused services
  • Presenting your catalog
  • And more!
Vendor:
ServiceNow
Posted:
02 Dec 2013
Published
02 Dec 2013
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.