Right after software is released into production, how many helpdesk (HD) tickets does your IT team get? For some organizations, post-release HD ticket volume is 50% of the annual total! Unfortunately, this is often because development and operations teams fail to work together before a software release.
In this e-guide, learn how a DevOps approach can help remedy those issues, and hear why independent consultant Howard Deiner suggests "...a lot of DevOps work should happen in the cusp right before deployment."
Read on for more advice from Deiner and other ALM experts on quality assurance (QA) during production, Agile methods for production QA, and how to improve collaboration among teams.