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CA Business Service Insight for Service Level Management

Cover

A manual, reactive approach to managing and reporting against service level agreements is costly, error prone and can cause conflict between service providers and customers who feel like time is being wasted on customized measurements, incorrect performance and missed obligations.

Continue on to this exclusive white paper to find out how automating your service level management can reduce costs and improve customer satisfaction!

Vendor:
CA Technologies.
Posted:
15 Nov 2013
Published:
18 Nov 2011
Format:
PDF
Length:
8 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.