sponsored by CA Technologies.
Posted:  15 Nov 2013
Published:  15 Nov 2013
Format:  PDF
Length:  10  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

With changes in user expectations, delivery models and business demands the need for IT to meet an organization’s goals has never been higher. As such, IT service management (ITSM) is critical to either driving a company forward or holding it back.

Continue on to this essential white paper to uncover the 5 criteria for effective ITSM including:

  • Increased operational efficiency
  • Improved service support
  • Reduced TCO
  • And more!





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