sponsored by CA Technologies.
Posted:  14 Nov 2013
Published:  14 Nov 2013
Format:  PDF
Length:  12  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

IT is often forced to focus on fixing the most recent critical issues instead of working on strategic initiatives that can drive value for the business. To change this, organizations need to implement service level management (SLM) to make sure that service related obligations are being met.

Continue on to this exclusive white paper to find out how to drive ROI  with 3 SLM best-practices:

  1. Standardized contract creation
  2. Improved data collection and reporting
  3. Adjusted performance levels to avoid overinvestment





BROWSE RELATED RESOURCES
Data Center Management | Data Centers | IT Management | Service Level Management | SLA | SLA Management Services

View All Resources sponsored by CA Technologies.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement