sponsored by IBM
Posted:  12 Nov 2013
Published:  30 Apr 2013
Format:  PDF
Length:  12  Page(s)
Type:  White Paper
Language:  English

It is clear that we are currently living in the age of the customer, with customer expectations at an all-time high.

The big question is: Can service providers in industries such as banking, insurance, healthcare, and government meet the challenge? Furthermore, why shouldn’t opening a bank account or filing an insurance claim be as easy as buying a book online?

This white paper answers these questions with the Smarter Process Approach. Inside, explore this methodology and find customer case studies that bring it to life.

Business Process Management | Business Process Management Software | Business Process Modeling | Business Processes | Customer Data Management | Customer Interaction Services | Customer Satisfaction

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