sponsored by IBM
Posted:  11 Nov 2013
Published:  11 Nov 2013
Format:  PDF
Length:  1  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

As global competition grows and consumers become increasingly savvy, customer loyalty is falling fast – and those that have experienced sub-par customer service in the past are even more likely to switch to a competing provider.

This brief resource provides statistics and other insights that explain why it’s more important than ever to provide excellent customer service and experiences. Read on to learn more today.






BROWSE RELATED RESOURCES
CRM | CRM Best Practices | CRM Services | CRM Software | Customer Interaction Services | Customer Loyalty | Customer Satisfaction | Customer Service | Customer Service Best Practices | Customer Support Software

View All Resources sponsored by IBM

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement