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The State of Customer Data Integration 2013

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Successful companies know that in order to increase agility, productivity, and costs, customer data needs to be accessible from all business touchpoints. Unfortunately, a recent survey shows only 16% of businesses report full levels of integration, which means many still struggle with delivering customer data to the users that need it.

In this comprehensive survey report based on data from over 900 responses from independent businesses and IT leaders, get an overview of the current state of customer data integration and learn how your organization can improve your integration practices. Topics covered include:

  • Customer data integration trends
  • Top customer priorities
  • Levels of business system integration
Vendor:
Scribe Software Corporation
Posted:
13 Nov 2013
Published:
13 Nov 2013
Format:
PDF
Length:
35 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.