Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. To simplify operational processes, coordinate existing functionality, and improve productivity while reducing costs isn't easy -- it requires a solid Operational Support System (OSS) and Business Support System (BSS).
Unfortunately, many OSS/BSS systems are too rigid or disjointed to meet the demands of modern businesses, Savvy organizations are looking to new business process management (BPM) technologies to remedy this.
In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps.
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