sponsored by Hootsuite
Posted:  25 Oct 2013
Published:  25 Oct 2013
Format:  PDF
Length:  9  Page(s)
Type:  White Paper
Language:  English

As more and more organizations are using social media to communicate with their customers, it's becoming increasingly obvious that social media strategies are useless without the right social media platform.

But in order to get the best value for your business, there are certain things to evaluate based on your needs and plans. In this helpful resource, explore a comprehensive checklist of the top 11 essential capabilities of an enterprise social media platform, and learn how to select the right one for your social media outreach efforts.

CRM | Customer Interaction Services | Customer Service | Customer Service Best Practices | Social Computing | Social Networking

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