Comparing the Total Cost of Ownership of TDM and SIP Contact Centers
sponsored by Genesys

Are you paying too much to run your contact center?

For the many organizations that rely on traditional, legacy infrastructures – like the Time Division Multiplex (TDM) infrastructure – the answer is likely yes.

This resource compares the total cost of ownership of TDM and Session Initiation Protocol (SIP) contact centers. Read on to learn the limitations of TDM, and see how SIP contact centers lead to success.

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