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Comparing the Total Cost of Ownership of TDM and SIP Contact Centers

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Are you paying too much to run your contact center?

For the many organizations that rely on traditional, legacy infrastructures – like the Time Division Multiplex (TDM) infrastructure – the answer is likely yes.

This resource compares the total cost of ownership of TDM and Session Initiation Protocol (SIP) contact centers. Read on to learn the limitations of TDM, and see how SIP contact centers lead to success.

Vendor:
Genesys
Posted:
23 Oct 2013
Published:
31 Dec 2012
Format:
PDF
Length:
5 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.