Set Your IT Business Up For Success: Achieving Client Satisfaction in the First 30 Days

Set Your IT Business Up For Success: Achieving Client Satisfaction in the First 30 Days

Cover

It’s almost impossible to successfully onboard clients without the data required to set up and configure the client’s account in necessary support systems. In order to be prepared, the data collection process must begin long before any contracts are signed.

This eBook outlines the data collection process and the steps necessary – from pre-sales through service go-live – to deliver on client needs during service delivery. Read on to learn more about:

  • Pre-sales analysis and assessment
  • The provisioning process
  • Training personnel
  • And more.
Vendor:
LabTech Software
Posted:
26 Oct 2013
Published:
25 Oct 2013
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English
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