sponsored by Salesforce.com
Posted:  10 Oct 2013
Published:  10 Oct 2013
Format:  PDF
Length:  12  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

Nearly a third of consumers believe that businesses are no longer prioritizing customer service – and only 7% of those polled claim they have had customer service experiences that exceeded expectations.

The ability to provide excellent customer service is a business differentiator – but if it were easy, every business would be doing it. So how can you provide customers with the kinds of experiences they crave?

This informative guide reveals six secrets to providing exceptional customer service. Read on to learn more now.






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