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Master the Service Catalog Solution Landscape in 2013
Service catalogs are necessary in today’s IT world to shift focus to support, delivery, and operations rather than simply technologies.
But, a modern service catalog must be more than a list of capabilities, it has to morph into a strategic control point for the business to enable visibility, agility, and control.
Continue on to this informative white paper to learn more about service catalogs in terms of:
- Portfolio management
- Transition from IT to BT
- Maturity levels
- And more