Catering to the consumers of today means helping them pay how they want to. Yet with the plethora of options available in the market, it is vital for businesses to find the optimum time to implement new payment options.
Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect e.g. loyalty, returns and refunds.
This report, the culmination of months of research into consumer payment behaviours, has been created to provide a helping hand to anyone looking to take advantage of the new payment technology options at the optimum time for their business.
The research was carried out independently on behalf of WorldPay by Davies Hickman Partners between April and June 2013.
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WorldPay operate in over 40 countries and is a major global leader in payment processing.