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Become agile: HP Service Manager - Increasing the value of Service Lifecycle Management
IT organizations of all sizes are struggling with the same issues - the need for greater agility, increased efficiency, and better alignment with business needs. To achieve these goals, IT teams are realizing a service-centric approach is needed.
In this white paper, discover how a service lifecycle management (SLcM) strategy offers a comprehensive method for increasing the quality, performance and value of services.
You'll learn how to create a strategy, how to support it with your IT Infrastructure Library (ITIL) and what benefits you can gain from SLcM.