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Boost your hybrid IT: IT service management for the cloud
Cloud services are becoming increasingly common in the modern business world. As a result, more and more CIOs are moving toward a hybrid environment for service delivery – but while this model makes it easier to meet evolving business needs, it comes packaged with its own set of challenges.
This resource explores how a well-thought-out IT service management (ITSM) implementation can address the complexities of hybrid delivery environments. Inside, CIOs will learn about:
- The value of a successful ITSM implementation
- How to make the service-centric model really work
- The importance of identifying the right ITSM partner
- And more