Visa Desjardins Provides a Differentiated Customer Experience

Visa Desjardins Provides a Differentiated Customer Experience

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As competition grows, customer service is becoming increasingly important as a business differentiator – so inefficiencies in your call center can mean that your entire organization suffers.

Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – improved inbound and outbound call handling and optimized customer service delivery by investing in a new blended environment. Tune in to learn more now.

Vendor:
Genesys
Premiered:
Feb 27, 2013
Format:
Multimedia
Type:
Webcast
Language:
English
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