This resource is no longer available

Comparing the total Cost of ownership of TDM and SIP Contact Centers

Cover

Are you paying too much to operate your contact center?

For many organizations, the answer is yes – the traditional Time Division Multiplex (TDM) infrastructure often makes it hard to reduce contact center costs and offer new services.

This resource examines the total cost of ownership (TCO) of TDM contact centers, and compares it with the TCO of Session Initiation Protocol (SIP) contact centers. Read on to learn more today.

Vendor:
Genesys
Posted:
16 Sep 2013
Published
30 Nov 2012
Format:
PDF
Length:
5 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.