sponsored by Genesys
Posted:  16 Sep 2013
Published:  30 Nov 2012
Format:  PDF
Length:  5  Page(s)
Type:  White Paper
Language:  English

Are you paying too much to operate your contact center?

For many organizations, the answer is yes – the traditional Time Division Multiplex (TDM) infrastructure often makes it hard to reduce contact center costs and offer new services.

This resource examines the total cost of ownership (TCO) of TDM contact centers, and compares it with the TCO of Session Initiation Protocol (SIP) contact centers. Read on to learn more today.

Call Center Management | Call Center Services | Call Center Software | Call Centers | Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | CRM | CRM Services | CRM Software | Customer Interaction Services | Customer Service | Customer Service Best Practices | Customer Support Software | IP Contact Centers | SIP | TCO

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