sponsored by Genesys
Posted:  16 Sep 2013
Published:  30 Nov 2012
Format:  PDF
Length:  5  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

Are you paying too much to operate your contact center?

For many organizations, the answer is yes – the traditional Time Division Multiplex (TDM) infrastructure often makes it hard to reduce contact center costs and offer new services.

This resource examines the total cost of ownership (TCO) of TDM contact centers, and compares it with the TCO of Session Initiation Protocol (SIP) contact centers. Read on to learn more today.






BROWSE RELATED RESOURCES
Call Center Management | Call Center Services | Call Center Software | Call Centers | Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | CRM | CRM Services | CRM Software | Customer Interaction Services | Customer Service | Customer Service Best Practices | Customer Support Software | IP Contact Centers | SIP | TCO

View All Resources sponsored by Genesys

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement