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Stand and Be Heard
Billions of dollars in mortgage servicing rights have changed hands over the past few years. With that amount on the table, it's easy to see how records management could get lost as more and more financial institutions look to sell of their collection rights on mortgages while others look to increase market share.
The purpose of this article is not to shed light on significant advancements in the field of records and information management, but rather help highlight some of the most common and not so common records concerns that should be considered when transferring or acquiring a large MSR portfolio.