sponsored by OpenText
Posted:  11 Sep 2013
Published:  17 Sep 2013
Format:  PDF
Length:  17  Page(s)
Type:  eGuide
Language:  English
ABSTRACT:

Customer experience management (CEM) crosses multiple departments and IT systems. How should organizations tackle the enormous task of mapping out a CEM transformation?

In this E-Guide, learn how to plan and allocate resources for CEM, compare the latest types of customer experience analytics applications, and find out how companies can use CEM technology to craft a single view of the customer. 






BROWSE RELATED RESOURCES
Customer Data Integration | Customer Data Management | Customer Data Management Software

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